We are committed to ensuring you get the best possible fit every time you purchase from us. If for any reason you are not completely satisfied with any of the products purchased from us, simply return the item or items to us in their original condition within 7 days of receipt. We will issue a full refund on receipt; Or exchange the item for a different size / colour if preferred. Returns Address: Returns Department Pauls Hair World 29/30 Oldham Street Manchester M1 1JG